meteora unique store

Frequently Asked Questions

General Information

What is Meteora Unique?

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Where is Meteora Unique located?

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How can I contact Meteora Unique?

Info@meteoraunique.com

Products

What types of products do you offer?

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Are all your products handmade?
What materials do you use in your jewelry?

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Do you offer custom or personalized jewelry?

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Are all pieces truly unique?

Info@meteoraunique.com

Orders and Shipping

How do I place an order?

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Do you ship internationally?
What are your shipping rates?

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How long will it take to receive my order?

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Can I track my order?

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What should I do if my order is delayed or lost?

Info@meteoraunique.com

Payment

What payment methods do you accept?

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Is my payment information secure?

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Do you offer gift cards or vouchers?

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Returns and Exchanges

What is your return policy?

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How do I return or exchange an item?
What should I do if my item arrives damaged?

Info@meteoraunique.com

Care and Maintenance

How should I care for my jewelry?

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Can I wear my jewelry in water?
What should I do if my jewelry breaks?

Info@meteoraunique.com

Custom Orders

How do I request a custom piece?

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How long does it take to create a custom order?
Can I make changes to my custom order after it has been placed?

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Additional Services

Do you offer repairs for your jewelry?

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Do you have a loyalty or rewards program?

Miscellaneous

Can I find Meteora Unique products in physical stores?

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Do you have any promotions or discounts currently available?

Still Have Questions?

Haven’t found what you’re looking for? Contact us here, and we will be happy to assist you.